All sales are final. If you’d like the option to cancel, you may add Trip Protection at booking for 10% of the ticket price. This covers a full refund up to 24 hours before your tour time.

You can also make changes to your reservation, including date, time or party size, up to 24 hours before your tour. (availability permitting)

Inside 24 hours, reservations are charged in full. That includes no-shows, and it includes the full party you booked. If you reserve four seats and two people arrive, the booking is still charged for four.

Our weight limit is no more than 250 pounds per person and no more than 425 pounds per 2 people that are in the same kayak. All of our kayaks are double kayaks. Unfortunately our kayak manufacturer has given us this strict limit of 250 pounds per person and we cannot exceed this limit.

Each of our kayaks are tandem (made for 2 paddlers). However, the seats are removable and if you have an odd number of paddlers in your party we are able to accommodate the kayak as a single.

Keep in mind, the same 250 pound PER person weight limit still applies even if taking a kayak out as a single.

Yes, and it’s appreciated! Standard is 20%, but tip whatever feels right to you.

Alcohol is not allowed on any of our tours.

You might see manatees, especially in winter, along with dolphins, turtles, and stingrays! You will certainly see plenty of our resident bird species, like herons, egrets, ospreys, eagles, gulls, and pelicans. The clear kayaks let you see what’s happening underwater too: fish, rays, and springs bubbling up from the bottom. These are wild animals in their own habitat, so nothing is guaranteed. What we can tell you is where to look!

• Reservations are required for all tours.
• There’s a $5 city parking fee, paid by card at the parking lot when you arrive.
  
• Please arrive 15-30 minutes early. Late guests are considered a no-show.
  
• Bathrooms and picnic tables are available on site. 
  
• Pets are welcome (must stay within the 425lbs combined weight limit and stay inside the kayak sitting on a towel)
• No alcohol.
• Manatees and other wildlife are wild, so we can’t guarantee sightings. Remember, your guides are experts and will do their best to show you wildlife in a safe and ethical way!
• Please don’t put sunscreen on the backs of your legs. It transfers onto the kayak, clouds the floor, and doesn’t wash off our boats. Thank you!

Bring:

• Water ( in a reusable water bottle is possible!)
  
• A swimsuit, or clothes that can get wet 
  
• Sun protection: hat, sunglasses, sunscreen
  
• Shoes that can get wet
  
• A towel 
  
• Pack light. Less gear in the kayak means better visibility through it
  

We provide:

• A clear kayak with comfortable seats and paddles
  
• Life jackets, dry bags and safety equipment
• An experienced local expert guide

• Every tour is given on one of our 100% clear kayaks.
• Our fleet is small (5 kayaks) so expect an exclusive experience (no more than 10 people at a time).
• Our guides are always helpful and entertaining (and they love tips).

• Yes, children are welcome on our tours!
• We require children 30 pounds or under to bring their own Coast Guard approved life jacket as the size is very specific and safety is of utmost importance.
• We require one adult per each child under age 11.

This is a beginner paddle, so you do not need prior experience!

Yes pets are permitted as long as they do not exceed kayaks weight limit