Privacy Policy

This document was last updated on December 6, 2023.

For the purposes of this Privacy Policy, unless otherwise noted, “we”, “us”, and “our” refer to Get Up And Go Kayaking, LLC and our website GetUpAndGoKayaking.com.

Protecting your information is important to us. In this Privacy Policy we describe how and why we use your information. By using our website and online services, you consent to the practices described in this Privacy Policy.

Personally Identifiable Information

We do not collect your personally identifiable information, such as your name, birthdate, mailing address, email address, or phone number, unless you voluntarily provide it to us.

You may be required to provide such personally identifiable information to us when you elect to use certain website products or services, such as:

registering for an account on our website,
signing a digital contract,
entering a contest,
calling or texting our phone number,
signing up for an email newsletter,
sending us an email message or submitting a form, or
purchasing products or services.

We collect and use your personally identifiable information to deliver products and services you request. We may also use such information to contact you after a product or service is delivered, for example, to ask you for feedback, send reminders, or to confirm a delivery. We may also use such information to notify you of our other products or services.

Non-Identifiable Information

We also collect information about you that can’t be used to identify you. This information is typically provided to us automatically by your web browsing software. Such information may include, but is not limited to:

IP address,
access times,
browser and operating system,
device type,
advertisements you clicked on in order to visit us,
websites that referred you to us, and
requested website pages.

Cookies and Other Storage

We may store your information in cookies or other storage features of your web browsing software. Typically this information can only be accessed and interpreted by us, our close partners, and our trusted vendors.

Sharing Information with Third Parties

We do not sell, rent, trade, or lease our customer information to third parties, except as described in this section.

Trusted Vendors

We may share your information with trusted vendors to help us with tasks such as selling products and services, performing statistical analysis, hosting our website, processing phone calls, sending email or postal mail, providing support, fulfilling services, or arranging for deliveries. All such vendors are prohibited from using your personal information except to provide services on our behalf. They are required to maintain the confidentiality of your information.

Legal Requirements, Rights, or Safety

We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to comply with a legal process, protect our rights or property, or protect the safety of others.

Promoting Other Partners

We may contact you on behalf of other partners to help them promote an offer that may be of interest to you. We do not share your personally identifiable information with such partners.

Personal Information Requests under State Laws

If you are a resident of California or other states with privacy laws, you may have the right to opt out of the disclosure of your personal information, to request a copy of it, to request that it be deleted, or to make other requests. To make such information requests, please contact us.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will delete your personal information from our records and direct any vendors to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
debug to identify and repair errors that impair existing intended functionality;
exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
comply with the California Electronic Communications Privacy Act;
engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
comply with an existing legal obligation; or
otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Links to Other Websites

Our website contains links to third-party websites. We are not responsible for the content or privacy practices of such websites. We encourage you to be aware when you leave our website, and to read the privacy policies of other websites.

Embedded Content from Other Websites

Pages on our website may include embedded content such as videos or images. Embedded content from other websites behaves in the same way as if you had visited those other websites directly.

Those websites may collect data about you, use cookies, and monitor your interactions with that embedded content. For example, if you watch a video embedded on our website, that video provider may track your watching of that video.

External Data Storage

We may store your data on servers provided by third-party vendors with whom we have contracted.

Security

We secure your personal information from unauthorized access, use, or disclosure. We use the TLS protocol, also known as HTTPS, for this purpose.

When you submit your personal information to us, and when we access it, it is protected through the use of encryption, such as that provided by the TLS protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any electronic network can be guaranteed to be 100% secure. You acknowledge that:

there are security and privacy limitations inherent to the Internet which are beyond our control; and
the security, integrity, and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed.

Children Under Thirteen

We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use our website.

Email and Text Message Communications

From time to time, we may contact you via email or text message for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, or other general communication. In order to improve our services, we may receive a notification when you open an email from us or click a link within the email or text message.

If you would like to stop receiving marketing or promotional communications via email or text message from us, you may opt out of such communications by following the unsubscribe instructions included with the email or text message.

Opting out of promotional emails and text messages will not prevent you from receiving transactional emails and text messages, such as updates on a pending request, order, or purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes by updating this Privacy Policy. Your continued use of our website will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide by and be bound by the Privacy Policy.

Contacting Us

We welcome your questions or comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy, please contact us.